*** OUTSIDE APPAREL FOR HEAT PRESSING is NOT ACCEPTED ***

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Terms of Service

All orders will not begin prior to full approval of design and obvious details are provided (sizes, brands, etc.) in which then and only then does your creation time start. Current creation time is two weeks (unless otherwise stated) excluding Weekends and National *Holidays. Create Designs is not responsible for delayed orders or orders that exceed our current turn-over time if items are out of stock. *Allow extra times during Holidays; get your orders in sooner.

Christmas orders need to be in and scheduled by NOVEMBER 1st, all scheduled orders take precedence.

 

PRINT/ARTWORK APPROVAL NOTICE: Please review final artwork carefully. Your approval will indicate acceptance of materials including responsibility for errors, omissions and legal and ethical compliance. If a rerun is necessary due to overlooked error(s), customer assumes responsibility and charges.

 

Cancellation/Refund/Return Policy

Size Charts are available upon request for most all products. Create Designs is not responsible should you order the wrong size.

Products may vary slightly from the photographs on social media or in emails. We do not guarantee color for any product, unless color matching is requested.

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Custom orders are non-refundable

Set up fees & shipping charges are non-refundable. Return shipping for exchanges/refunds are to be paid by the customer unless otherwise noted by Create Designs.

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Provided Apparel

Provided apparel for heat pressing is not accepted in most cases due to material testing and brand knowledge.  

 

Fees & Billing

Create Designs strives to ensure accuracy and authenticity in all art prepared for use in any print medium. Art creation is a manual process and is the reason I am here, it is my passion and 30 years of experience —Graphic Design time is charged $60/hour and will start upon your written request.  For Students entrepreneurs; Graphic Design fee is waved. 

 

Embroidery is charged $1/1,000 stitches, and digital artwork files range from $25-$75 depending upon size.  Minimum $12 per client garment. 

 

After your artwork has been approved, your media order (paper, apparel, signage, etc.) will be placed upon payment of 50% down for orders exceeding $500.00.  From time of approval and purchase I will do my best to track and inform you of shipping status and delays.  Please remember this part of the process is out of my control, but I will do my best to get your product to you as quickly as possible.  Most items take 2 weeks or more from time of purchase​,​ to deliver​ and process​, so please consider this timeframe when ordering.  Create Designs welcomes your questions or comments regarding this disclaimer.

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Logos/Images

We strive to make sure we are aware of any copyright or intellectual property rights that may interfere with any image or logo you provide or we provide for you. You are responsible for making sure any images, artwork, photos, 2D or 3D media including shirts, pictures of examples and any quotes or terms are of your sole ownership and no-one else, but may be used as inspiration. Create Designs reserves the right to deny service to any customer or company that we feel is providing us with false information pertaining to any copyright or intellectual property that was  provided to us under false pretenses, at the time of ordering and/or during which any services are provided and any time thereafter. Property/Logos that were provided to us are not shared, without your prior permission. Create Designs is not responsible for any losses or damages that may occur should you provide us with copyrighted material that is not of your ownership.

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Pickup Policy:  You will be contacted by invoicing once your order is fulfilled.  Please schedule an appointment for a pickup time.

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*TWO WEEK PICKUP; or late fee will be charged.

Payment:  FULL Payment is due at time of pickup; cash or check.  If your invoice does not have a credit card payment area, you may request online payment, a 3% credit card & banking fee will be applied.

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*Response time - Orders received after 5:00 pm EST will be processed the next business day.  "Business Days" do not include weekends or holidays.  Orders received on weekends or holidays will be processed the next business day.

RUSH:  Rush requests are honored - a 15% fee will be applied. 

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Create Designs welcomes your questions or comments regarding the Terms.

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